Debt collection -- Communication tactics -- Complaint #4925398
Complaint Overview
Complaint ID: 4925398
Company: U.S. Collections West, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Arizona
ZIP Code: 85043
Date Received: 2021-11-18T12:00:00-05:00
Date Sent to Company: 2021-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called this company XXXX XXXX XXXX due to receiving a garnishment. Once I got nowhere with the agent I asked to speak with a manger and I was very upset, I agent laughed at me and never transferred me to a supervisor after I asked him repeatedly.
Frequently Asked Questions
What is Complaint #4925398 about?
Complaint #4925398 was filed against U.S. Collections West, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-11-18T12:00:00-05:00.
How did U.S. Collections West, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against U.S. Collections West, INC.?
Yes, visit the U.S. Collections West, INC. company profile at readthecomplaint.com/company/u-s-collections-west-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.