Credit card or prepaid card -- Getting a credit card -- Complaint #4921653

Complaint Overview

Complaint ID: 4921653

Company: Navy Federal Credit Union

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Maryland

ZIP Code: 207XX

Date Received: 2021-11-17T12:00:00-05:00

Date Sent to Company: 2021-11-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have sent dispute letters on XX/XX/2021, XX/XX/2021, and XX/XX/2021 to XXXX about this navy Federal credit card account that on my credit profile in the amount of XXXX dollars.

Frequently Asked Questions

What is Complaint #4921653 about?

Complaint #4921653 was filed against Navy Federal Credit Union regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-11-17T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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