Debt collection -- Attempts to collect debt not owed -- Complaint #4921379
Complaint Overview
Complaint ID: 4921379
Company: Creditors Bureau Associates
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Georgia
ZIP Code: 30350
Date Received: 2021-11-17T12:00:00-05:00
Date Sent to Company: 2021-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a complaint to which the company brushed me off - see below. COMPLAINT ID XXXX SUBMITTED ON XX/XX/XXXX With my complain, I submitted ALL THE PROOF, yet the company says in their response SUBMIT TGE PROOF. I have submitted the proof WITH my complaint and you can see it all attached TO my complaint. Delete this falsely reported medical debt immediately because I submitted all the proof needed. Here was my complaint which remains unresolved by this rude, unprofessional, incompetent agency. Creditors Bureau Associates currently shows a {$370.00} collection for XXXX XXXX XXXX on my XXXX credit report, which I disputed repeatedly WITH EVIDENCE to no avail. Heres what happened. In XXXX, I worked at XXXX but was let go as of XX/XX/XXXX, and according to our separation agreement ( see email copy from HR ), my health insurance with XXXX was valid through XX/XX/XXXX. When I went to XXXX XXXX XXXX with high fever, the front desk staff CONFIRMED that my health insurance was active and valid. Then, they sent me a {$370.00} bill. I contacted XXXX XXXX XXXX repeatedly. They said my employer would have to contact them. I contacted my employer who confirmed my insurance had to be valid and active through XX/XX/XXXX. See attached emails. However, my former employer dissolved business, the HR person was no longer there, the CEO moved to another state with another company, and no matter where I emailed, nothing was emailed back. Phone was disconnected and so was the physical address. See attached emails. The {$370.00} is not the debt I owe for my XX/XX/XXXXXXXX visit because as you can see from the attached proof, XXXX was responsible for paying it, not me. This must be removed immediately from my credit report. This is false reporting and violentes my FCRA rights. Ive attempted multiple times to resolve it directly with the company to no avail. See my credit report copy from TODAY : this falsely reported collection still shows on my XXXX credit report and must be removed.
Frequently Asked Questions
What is Complaint #4921379 about?
Complaint #4921379 was filed against Creditors Bureau Associates regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-11-17T12:00:00-05:00.
How did Creditors Bureau Associates respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Creditors Bureau Associates?
Yes, visit the Creditors Bureau Associates company profile at readthecomplaint.com/company/creditors-bureau-associates to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.