Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4912854

Complaint Overview

Complaint ID: 4912854

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: California

ZIP Code: 94587

Date Received: 2021-11-15T12:00:00-05:00

Date Sent to Company: 2021-11-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The Consumer Protection Bureau and Experian XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Experian has failed over four times to investigate incorrect items on my credit report. There is two incorrect information on my credit file which is 2 bankruptcy which is impossible for somebody to file to bankruptcy. I have a XXXX XXXX in Experian and am aware of that and they are failing to investigate the incorrect information and remove it from my credit report. I have sent them 3 registered letters and I have tried to dispute it online but no result.

Frequently Asked Questions

What is Complaint #4912854 about?

Complaint #4912854 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-11-15T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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