Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #4901061
Complaint Overview
Complaint ID: 4901061
Company: Resurgent Capital Services L.P.
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Problem when making payments
State: Florida
ZIP Code: 325XX
Date Received: 2021-11-11T12:00:00-05:00
Date Sent to Company: 2021-11-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX I started a loan with XXXX. They insisted that the first loan payment needed to be drawn directly from my bank account, but said I could change the payment option to a credit/debit card after. After taking the first payment of the XXXX loan, I tried to change the payment method, but they refused to accept any other method of payment. At the time I had other banks and credit cards I could have used for loan payments to XXXX. They continued to charge and ultimately overdraw the account, the bank account is now closed. The XXXX charged off and closed, and is now in collections from LVNV Funding. https : //www.lvnvfunding.com I'm aware of an XXXX settlement lawsuit from the FTC, and I've tried to contact LVNV about the settlement, but they refuse to stop collections activity. XXXX has removed their records off of my credit report, LVNV is still listed and active. I have paid about {$4000.00} to this loan before it was charged off, I am unable to get detailed records because XXXX has removed their information off of my credit report.
Frequently Asked Questions
What is Complaint #4901061 about?
Complaint #4901061 was filed against Resurgent Capital Services L.P. regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2021-11-11T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.