Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #4900125
Complaint Overview
Complaint ID: 4900125
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Pennsylvania
ZIP Code: 19151
Date Received: 2021-11-11T12:00:00-05:00
Date Sent to Company: 2021-11-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX XXXX XXXX XXXX has been Fraudulent activity going on with CASHAPP. I have reached out numerous times along with complaints about this matter, the transactions were made in XXXX XXXX FL. on the dates said above I have no affiliation with this place or anyone in XXXX XXXX FL. each time I noticed money was taken I tried to get help I dont know what else to do at this point but to reach out to CFPB. Crazy thing is CASHAPP refunded me one {$50.00} payment that was taken from the place above but not all. I have made so many complaints, I was able to get one person over the phone, Ive even contacted the XXXX page for CASHAPP still the matter has not been resolved this is just too much money to let go of. Please help
Frequently Asked Questions
What is Complaint #4900125 about?
Complaint #4900125 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2021-11-11T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.