Credit card or prepaid card -- Problem when making payments -- Complaint #4892462
Complaint Overview
Complaint ID: 4892462
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Florida
ZIP Code: 33030
Date Received: 2021-11-09T12:00:00-05:00
Date Sent to Company: 2021-11-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is XXXX XXXX, who is submitting this CFPB complaint myself and to inform you that there is no third party involve in the process. This account is reporting late as reported in my XXXX Credit Bureaus. Lets correct this immediately. The Bureaus are required to verify for themselves, but they failed to neither verify nor update me about these complaints. Please update or remove the late payments from this account. CAPITAL ONE BANK XXXX ***** Opened XX/XX/2010 Balance {$1300.00} // Late Open CAPITAL ONE ***** Opened XX/XX/2010 Balance {$1300.00} // Late Open
Frequently Asked Questions
What is Complaint #4892462 about?
Complaint #4892462 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2021-11-09T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.