Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4888898
Complaint Overview
Complaint ID: 4888898
Company: Barclays Bank Delaware
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 34238
Date Received: 2021-11-08T12:00:00-05:00
Date Sent to Company: 2021-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a high negative impact on my credit score from Barclays for {$120.00}. I was taken back by this because I have logged in multiple time over the last year and few months to make sure I do not have a balance as I have not been using my credit cards much in order to improve my overall credit score. Each time I log in I have a {$0.00} balance and I have not received any statement. I called Barclays today to report this and they let me know my card number changed and I was unaware of this. I do not have the new card, never requested a new card or card number. Due to this my account with Barclays has been false since this new card number was not updated in my account. The fees I have no issue paying. I just put the payment in today now that I know. I called Barclays to hopefully make this right and take the negative report off and they are unwilling. They told me I would need to call the credit bureau to file a dispute. I did that as well today with a XXXX however I am concerned that this will not be enough and Im worried that maybe I should stop using Barclays all together since I have not received a statement in regards to this and they have not reached out to inform me of any changes and unwilling to help me over the phone.
Frequently Asked Questions
What is Complaint #4888898 about?
Complaint #4888898 was filed against Barclays Bank Delaware regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-11-08T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.