Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #4888848
Complaint Overview
Complaint ID: 4888848
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Arkansas
ZIP Code: 726XX
Date Received: 2021-11-08T12:00:00-05:00
Date Sent to Company: 2021-11-08T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Capital One is acting in bad faith in resolving XXXX XXXX dispute originally I sent them corresponding emails and letter in regards to XXXX XXXX not following through with are written contract as well XXXX XXXXl @ that time was not operating with proper insurance and bond to handle/store household items I immediately took possession from one of there XXXX XXXX XXXX and cancelled my agreement and put company on notice immediately and provided hard evidence of such, Capital One immediately gave me provisional credit months later Capital One took back the credit overdrawn my credit limit with 2 frivolous responses, quote I did not provide information they required XXXX XXXX not to mention Capital one has denied credit increases on my secured line of credit different account as well failed to refund me me secured amount as I have excellent history, because all this it has caused my XXXX Scores to go down and they are in-properly reporting high limits to hold me XXXX and preventing other companies to approve credit this is a tatic Capital One Adopts to monopolize the industry
Frequently Asked Questions
What is Complaint #4888848 about?
Complaint #4888848 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2021-11-08T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.