Mortgage -- Trouble during payment process -- Complaint #4888353
Complaint Overview
Complaint ID: 4888353
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Louisiana
ZIP Code: 70601
Date Received: 2021-11-08T12:00:00-05:00
Date Sent to Company: 2021-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Wells Fargo XXXX XXXX : XXXX FHA Case Number : XXXX Name on Account : XXXX XXXX Mortgage Address : XXXX XXXX XXXX XXXX XXXX, LA XXXX The following two partial claims recorded on my mortgage has never been subtracted from the mortgage balance to reflect the funds Wells Fargo Home Mortgage received from Hud : Partial Claim - {$7000.00} - XX/XX/XXXX - Hurricane Rita Partial Claim - {$7000.00} XX/XX/XXXX - Hamp Program I am requesting your help to have my mortgage balance updated by Wells Fargo Home Mortgage to reflect the funds they received from Hud.
Frequently Asked Questions
What is Complaint #4888353 about?
Complaint #4888353 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-11-08T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.