Credit card or prepaid card -- Trouble using the card -- Complaint #4884485
Complaint Overview
Complaint ID: 4884485
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Problem adding money
State: California
ZIP Code: XXXXX
Date Received: 2021-11-06T12:00:00-05:00
Date Sent to Company: 2021-11-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On : Saturday XX/XX/2021 I tried to use the Tap Feature at a Wells Fargo ATM, to access their ATM. It didn't work very well!
Frequently Asked Questions
What is Complaint #4884485 about?
Complaint #4884485 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2021-11-06T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.