Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4878257
Complaint Overview
Complaint ID: 4878257
Company: Nelnet, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Minnesota
ZIP Code: 55448
Date Received: 2021-11-04T12:00:00-05:00
Date Sent to Company: 2021-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. I have a loan with NELNET LNS. I have always made my payments on time. For some reason, I realized that there was a late payment on my credit report and I do not believe I was late on the dates they are reporting. I tried contacting the XXXX Credit Bureaus with no successful resolution. There was definitely an error on their part. Investigate and update the current status to reflect accurately. NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET XXXX XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} XXXX NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET XXXX XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00} ; NELNET LNS XXXX Balance Owed : {$0.00}
Frequently Asked Questions
What is Complaint #4878257 about?
Complaint #4878257 was filed against Nelnet, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-11-04T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.