Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4859725
Complaint Overview
Complaint ID: 4859725
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: New York
ZIP Code: 11218
Date Received: 2021-10-30T12:00:00-05:00
Date Sent to Company: 2021-10-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been using PayPal for over 10 years and suddenly they are emailing me saying I can no longer do buisness with them and that I have violated their terms. In the email they sent they did not specify what terms I have violated as I use PayPal to recieve money through selling products on Stock X and I use it to pay some subscriptions such as XXXX and XXXX eats and sometimes to purchase products, nothing illegal or fraudulent. I do not use my PayPal for any thing other than those that I have stated and they have not explained to me the reason why they say I can not do buisness with them. This is frustrating as I use it to make extra income please get back to me thank you
Frequently Asked Questions
What is Complaint #4859725 about?
Complaint #4859725 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-10-30T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.