Credit card or prepaid card -- Trouble using the card -- Complaint #4857155
Complaint Overview
Complaint ID: 4857155
Company: Google Compare Credit Cards INC.
Product: Credit card or prepaid card
Sub-Product: Gift card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to send money to another person
State: Texas
ZIP Code: 78521
Date Received: 2021-10-29T12:00:00-05:00
Date Sent to Company: 2021-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bought gift card for a friend, that friend without knowing that his account was hacked I sent the gift cards to him via E mail. Google Play Cards. Six {$50.00} cards in the amount of {$300.00} I have contacted google about this and they will not help me. I am very upset! My name is XXXX XXXX Please leave me a message regarding this My phone number is ( XXXX ) XXXX My email is XXXX XXXX
Frequently Asked Questions
What is Complaint #4857155 about?
Complaint #4857155 was filed against Google Compare Credit Cards INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2021-10-29T12:00:00-05:00.
How did Google Compare Credit Cards INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Google Compare Credit Cards INC.?
Yes, visit the Google Compare Credit Cards INC. company profile at readthecomplaint.com/company/google-compare-credit-cards-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.