Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4856551
Complaint Overview
Complaint ID: 4856551
Company: Wells Fargo & Company
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Tennessee
ZIP Code: 37091
Date Received: 2021-10-29T12:00:00-05:00
Date Sent to Company: 2021-10-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I settled a charge off with Wells Fargo on XX/XX/2021 and received a letter that says they received the payment of {$1700.00} on XX/XX/2021 to satisfy the balance for my account. as a result I do not need to make any more payments. However on my credit report they show " Account charged off. {$4.00}, XXXX written off. {$2.00}, XXXX past due as of XX/XX/2021. '' this account should show legally settled for less than full amount. I called them and they were rude and tried yelling at me and cut me off last phone call was XXXX @ XXXX, had to yell through phone to get transferred to supervisor and said that they can not do anything about it to contact the credit bureau . I have recently settled more accounts and they show legally settled for less than full amount. with XXXX amount due.
Frequently Asked Questions
What is Complaint #4856551 about?
Complaint #4856551 was filed against Wells Fargo & Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-10-29T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.