Debt collection -- False statements or representation -- Complaint #4854687
Complaint Overview
Complaint ID: 4854687
Company: Ocwen Financial Corporation
Product: Debt collection
Sub-Product: Mortgage debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: District of Columbia
ZIP Code: 20019
Date Received: 2021-10-28T12:00:00-05:00
Date Sent to Company: 2021-10-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I requested my transaction statement, after sending a payment for my escrow because my mortgage balance had not changed after the payment. In fact, my mortgage has not changed since I purchased my home in 2008. Where is my funds and where has my past payments been applied to? I have a conventional loan with no interest only loans.
Frequently Asked Questions
What is Complaint #4854687 about?
Complaint #4854687 was filed against Ocwen Financial Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-10-28T12:00:00-05:00.
How did Ocwen Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ocwen Financial Corporation?
Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.