Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4851335

Complaint Overview

Complaint ID: 4851335

Company: Navy Federal Credit Union

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: Florida

ZIP Code: 33426

Date Received: 2021-10-27T12:00:00-05:00

Date Sent to Company: 2021-10-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A woman approached me on XXXX on XX/XX/XXXX under the name of XXXX XXXX. She offered me money in exchange to be her friend and talk to her. She promised XXXX a week, but said she was going to send XXXX and that I should send the rest to a charity of her choosing. I go the XXXX deposited in my account and sent the XXXX before I was warned of the fraud possibility.

Frequently Asked Questions

What is Complaint #4851335 about?

Complaint #4851335 was filed against Navy Federal Credit Union regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-10-27T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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