Debt collection -- False statements or representation -- Complaint #4850266

Complaint Overview

Complaint ID: 4850266

Company: Aspen National Financial, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: New Jersey

ZIP Code: XXXXX

Date Received: 2021-10-27T12:00:00-05:00

Date Sent to Company: 2021-10-27T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

In XX/XX/2016, I purchase a weekly timeshare at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL. The contact said that the membership may go up or down. The prior is always the case never the latter even with COVID-19. Aspen National Collection ( XXXX ) XXXX has added almost {$900.00} to the maintenance fee

Frequently Asked Questions

What is Complaint #4850266 about?

Complaint #4850266 was filed against Aspen National Financial, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-10-27T12:00:00-05:00.

How did Aspen National Financial, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Aspen National Financial, INC.?

Yes, visit the Aspen National Financial, INC. company profile at readthecomplaint.com/company/aspen-national-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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