Mortgage -- Trouble during payment process -- Complaint #4850076
Complaint Overview
Complaint ID: 4850076
Company: Ocwen Financial Corporation
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Trouble during payment process
State: Texas
ZIP Code: 78744
Date Received: 2021-10-27T12:00:00-05:00
Date Sent to Company: 2021-10-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
my father had a reverse mortgage. he passed away in XXXX i have been trying to work with the service provider as the sole heir. they keep changing hands and losing paperwork. its been ongoing 17 months now. now they have broken into the property and charged me XXXX bucks for their mishap. i need help. and i want them to be held accountable for all the errors over the years. they took advantage of my XXXX year old father multiple times with these predatory loans.
Frequently Asked Questions
What is Complaint #4850076 about?
Complaint #4850076 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-10-27T12:00:00-05:00.
How did Ocwen Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Ocwen Financial Corporation?
Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.