Checking or savings account -- Problem caused by your funds being low -- Complaint #4849916
Complaint Overview
Complaint ID: 4849916
Company: Ally Financial INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Utah
ZIP Code: 84047
Date Received: 2021-10-27T12:00:00-05:00
Date Sent to Company: 2021-10-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ally Bank recently placed a restriction on my account stating that my account was overdrawn repeatedly. The most recent overdraft was caused by XXXX XXXX. I paid my credit card bill that was due on XX/XX/21 on XX/XX/21. XXXX XXXX went ahead and processed by auto pay scheduled for XX/XX/21. Ally Bank emailed to about this overdraft and stated that I need to bring my account current within 10 business days, else, they will place a restriction on the account I deposited a check into the account within the given time, however, a restriction has been placed on my account. We ( XXXX XXXX XXXX ) believe this is a mater of discrimination
Frequently Asked Questions
What is Complaint #4849916 about?
Complaint #4849916 was filed against Ally Financial INC. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-10-27T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.