Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #4839035

Complaint Overview

Complaint ID: 4839035

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Unable to get your credit report or credit score

Sub-Issue: Problem getting your free annual credit report

State: California

ZIP Code: XXXXX

Date Received: 2021-10-24T12:00:00-05:00

Date Sent to Company: 2021-10-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I mailed a request for a free annual credit report. I received a copy of my consumer credit file from XXXX and XXXX. I never received a credit report from TransUnion. TransUnion sent a postcard ( dated XX/XX/XXXX ) requesting copies of personal information to verify my mailing address. My mailing address has been the same since XX/XX/XXXX and TransUnion has sent my Credit Report to the same address since XXXX. This is the second year in a row TransUnion has tried to use stall tactics to avoid sending me a free report.

Frequently Asked Questions

What is Complaint #4839035 about?

Complaint #4839035 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2021-10-24T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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