Debt collection -- Attempts to collect debt not owed -- Complaint #4838782

Complaint Overview

Complaint ID: 4838782

Company: Servatus Corporation

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Tennessee

ZIP Code: 37920

Date Received: 2021-10-24T12:00:00-05:00

Date Sent to Company: 2021-10-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In 2016 I opened a checking account with XXXX XXXX XXXX XXXX. XXXX XXXX XXXX was also listed on this amount. XXXX made 2 purchases at XXXX and the funds were not available. For 2-3 months, 2-3 times a week, XXXX world try to get their payment, funds still not available, and XXXX charged me {$35.00} in overdraft fees each time even though they not once covered the actual payment. I disputed the original account and won, deleting it from my credit history. I have the pictures of that dispute if needed. So now they are going through a collections agency trying to collect the {$270.00}. I don't understand how the original account was removed from my credit report but now they are able/ allowed to go through a collections agency to try to collect that exact same debt that was already deleted. The name of the connecting agency is Credit Solutions Corp .

Frequently Asked Questions

What is Complaint #4838782 about?

Complaint #4838782 was filed against Servatus Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-10-24T12:00:00-05:00.

How did Servatus Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Servatus Corporation?

Yes, visit the Servatus Corporation company profile at readthecomplaint.com/company/servatus-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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