Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #4835352
Complaint Overview
Complaint ID: 4835352
Company: Paypal Holdings, INC
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: New York
ZIP Code: 104XX
Date Received: 2021-10-22T12:00:00-05:00
Date Sent to Company: 2021-10-22T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/21 I spoke to XXXX XXXX XXXX XXXX and XXXX to close my paypal account and they did not close the account. XXXX stated i did not verify my identity. I want my account closed {$25.00} for my time and trouble The {$32000.00} refund sent to my bank, cryptocurrencies sold and proceeds mailed to me by check. I can not and will not do business with paypal as they repeatedly have failed to cooperate in good faith. If they try to cheat me on the cryptocurrency sale or proceeds i will coplain to the federal government.
Frequently Asked Questions
What is Complaint #4835352 about?
Complaint #4835352 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2021-10-22T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.