Debt collection -- Attempts to collect debt not owed -- Complaint #4832875
Complaint Overview
Complaint ID: 4832875
Company: Capital Management Services, LP
Product: Debt collection
Sub-Product: Private student loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Illinois
ZIP Code: 60302
Date Received: 2021-10-21T12:00:00-05:00
Date Sent to Company: 2021-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I submitted a complaint to the CFPB ( # XXXX ) regarding a debt collection letter from Capital Management services . In that complaint, I referred to another debt collection attempt from a company called XXXX XXXX XXXX XXXX XXXX. That company failed to respond to my request to verify themselves as the legal debt collector. In response to my complaint with the CFPB, Capital One Management responded that they were the legal owner of the debt they were trying to collect. In XXXX of XXXX, I submitted a payment plan to pay off the remainder of the debt, biweekly at {$150.00}. I have kept my promise to pay since then. Today, I called Capital One Management to confirm the remaining debt owed of {$2300.00} which agrees with what I have calculated for {$2300.00}. In 16 more payments, this debt will be settled. During my research on improving my personal finances, it came to my attention that if a debt collector sold my debt, that debt becomes a tax write off for them. My continued payments on top of the tax write-off they already claimed is something they should not have received. A few months after resuming payments with Capital One Management, I noticed that they were no longer reporting my payments to the credit bureaus. Since XXXX, I have paid at least {$15000.00} towards this debt. Capital Management 's response to my CFPB complaint made it seem that this debt collection letter from them was the first time I was working with them in XXXX. That is not the case. I will attach a XXXX cancelled check with their endorsement on the back of the payment made to XXXX regarding this loan for what was a monthly payment of about {$200.00} a month. When I was unemployed, it was difficult to maintain payments until i got a steady job. It will be a screenshot. But if you need the encrypted PDF document I received from XXXX, I would be happy to share with CFPB. The previous reference number I had with Capital One Management was # XXXX. The active and current reference number they have assigned is # XXXX
Frequently Asked Questions
What is Complaint #4832875 about?
Complaint #4832875 was filed against Capital Management Services, LP regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-10-21T12:00:00-05:00.
How did Capital Management Services, LP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital Management Services, LP?
Yes, visit the Capital Management Services, LP company profile at readthecomplaint.com/company/capital-management-services-lp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.