Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4829515
Complaint Overview
Complaint ID: 4829515
Company: Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC)
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Massachusetts
ZIP Code: 023XX
Date Received: 2021-10-20T12:00:00-05:00
Date Sent to Company: 2021-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
See Attached Formal Letter of Complaint outlining the details of the process and inability for Community Loan Servicing to complete the loan modification program. I have included some of my notes from the multiple calls made to them, as well as all other documents showing I have done all that is required and they fail to complete the process.
Frequently Asked Questions
What is Complaint #4829515 about?
Complaint #4829515 was filed against Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-10-20T12:00:00-05:00.
How did Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC)?
Yes, visit the Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) company profile at readthecomplaint.com/company/community-loan-servicing-llc-formerly-known-as-bayview-loan-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.