Credit reporting, credit repair services, or other personal consumer reports -- Unexpected or other fees -- Complaint #4824925
Complaint Overview
Complaint ID: 4824925
Company: Progrexion Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Unexpected or other fees
State: Massachusetts
ZIP Code: 01843
Date Received: 2021-10-19T12:00:00-05:00
Date Sent to Company: 2021-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I signed up for Credit Repair.com in XXXX of 2021 - my billing cycle renews on the XXXX of the month. Today, the XXXX I called wanting to cancel The guy of course tried to keep me on board and I told him I wanted to cancel ( XXXX was his name ) Then he told me that after the final invoice that bills on the XXXX is received they will cancel - they are trying to get another month out of me. I told him that this was incorrect and that I would report them to you guys. They intend to process payment tomorrow which I will have my bank deny.
Frequently Asked Questions
What is Complaint #4824925 about?
Complaint #4824925 was filed against Progrexion Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unexpected or other fees. It was received by the CFPB on 2021-10-19T12:00:00-05:00.
How did Progrexion Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Progrexion Holdings, INC.?
Yes, visit the Progrexion Holdings, INC. company profile at readthecomplaint.com/company/progrexion-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.