Debt collection -- Communication tactics -- Complaint #4824806
Complaint Overview
Complaint ID: 4824806
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Utah
ZIP Code: 84020
Date Received: 2021-10-19T12:00:00-05:00
Date Sent to Company: 2021-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The CBE group is showing a total of 26 accounts showing on my credit report and there are a total of 9 that are showing {$50.00} and they appear to be duplicates and they continue to create new accounts with the same balance and submit each of them monthly which is hitting my credit score and costing my hundreds of dollars in extra premiums and interest. There are 6 others that appear to be duplicates as well that they are doing the same thing to my account. The company has contacted me and I asked them to send me information on the debt that is owed and that I was not aware of the debts that they were trying to collect on. I have never received anything from them in regards to these accounts. I was called from this horrible company and they were rude on the phone telling me that I owed this debt and this will be pursued by a garnishment or possible legal action, which is a violation of the fair debt collection act. I asked them to stop calling me and they proceeded to continue to call me, and my husband while he is at work, when he asked them who it was they told him that they were collecting a debt for me without any verification that this was my husband or not. He asked them to stop calling him and they called him a least 3 times a day for the next week until he threatened to get an attorney for harassment. They then called my parents and my in laws and told them that I was in trouble and they needed to get a hold me as soon as they could, and asked if there was another number they can call me on, they said no and asked them to stop calling them as well, which was not followed at all. This company has continued call when asked not too, given information about what they are calling for without verification or permission, and has threatened legal action such as a garnishment against me. I want this to stop. I don't want to hear from the CBE group again and I want them to pull the collections from my credit reports for falsely reporting something that they have never proven that I owed.
Frequently Asked Questions
What is Complaint #4824806 about?
Complaint #4824806 was filed against The Cbe Group, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-10-19T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.