Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4824456

Complaint Overview

Complaint ID: 4824456

Company: Paypal Holdings, INC

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Other transaction problem

State: Florida

ZIP Code: 33321

Date Received: 2021-10-19T12:00:00-05:00

Date Sent to Company: 2021-10-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/2021 I wrote someone via XXXX about a iphone unlock issue and they stated they will do it for {$100.00} I confirm several times in message are you sure {$100.00} will fix the whole issue they advice me yes it will. On XX/XX/2021 he send me his e-mail and stated send the payment via paypal so I went ahead and did that. He message me saying everything is good and is working on it. 4 hours after receiving my payment he said he can not do it because he need {$200.00} more the main price was {$100.00} so why all the sudden after you receive my payment now you telling me you need more I have multiple screenshots of our conversations where {$100.00} was the price THIS IS FRAUD HE JUST WANTED MY MONEY AND MORE MONEY THIS WAS MADE ON PAYPAY Transaction ID XXXX

Frequently Asked Questions

What is Complaint #4824456 about?

Complaint #4824456 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-10-19T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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