Payday loan, title loan, or personal loan -- Credit monitoring or identity theft protection services -- Complaint #4821115
Complaint Overview
Complaint ID: 4821115
Company: Enova International, INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Didn't receive services that were advertised
State: Louisiana
ZIP Code: 70808
Date Received: 2021-10-18T12:00:00-05:00
Date Sent to Company: 2021-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Net Credit is the company on XX/XX/2020 {$4500.00} was reported to my credit report. This isn't my account its somewhere out of state and I'm in XXXX XXXX, La. I've contacted the company as well and nothing has been done.
Frequently Asked Questions
What is Complaint #4821115 about?
Complaint #4821115 was filed against Enova International, INC. regarding Payday loan, title loan, or personal loan specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2021-10-18T12:00:00-05:00.
How did Enova International, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Enova International, INC.?
Yes, visit the Enova International, INC. company profile at readthecomplaint.com/company/enova-international-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.