Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4820782
Complaint Overview
Complaint ID: 4820782
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 92627
Date Received: 2021-10-18T12:00:00-05:00
Date Sent to Company: 2021-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian still continues to report this account inaccurately. They are reporting a closed Credit Card, 30 day late XXXX XXXX XXXX, this account was closed and paid in full & never late and CLOSED in XX/XX/XXXX. A debt validation letter was sent on XX/XX/XXXX I received a letter back from XXXX XXXX that they were going to remove this account from my credit file which has not occurred. They have continued to fraudulently and inaccurately report this account on all three credit reporting companies. Please see the attached documents for proof of this. Ive also included my bank statement for to prove that payments were made to them in XXXX and XXXX of XXXX. They told me in writing that this account would be removed on XX/XX/XXXX, it has not been removed. I've attached proof of payment when I closed the account and the prior months payment for XXXX and XX/XX/XXXX. I've attached numerous examples of this company reporting this account fraudulently and inaccurate. I've attached the letter they sent to me stating they would remove it.
Frequently Asked Questions
What is Complaint #4820782 about?
Complaint #4820782 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-10-18T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.