Debt collection -- Communication tactics -- Complaint #4820268
Complaint Overview
Complaint ID: 4820268
Company: Source Receivables Management LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Virginia
ZIP Code: 222XX
Date Received: 2021-10-18T12:00:00-05:00
Date Sent to Company: 2021-10-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, I had used XXXX phone number between XXXX and XX/XX/XXXX. I was valuable customer and paid all the bills on time. Before cancelling the service, i contacted with one of the representatives and requested to cancel my service and made sure everything was fine at that time. Then after cancelling my service, until now i have received bills to pay and now even collection company named Source Receivables Management has still been calling me to pay for the service of XX/XX/XXXX. At that time i had already cancelled my service with the company and did not even use one day of service. I tried to explain that i had already cancelled when the collection company called me but they just told me to pay money for the service I did not get. I tried to contact with XXXX company to figure out whats going on and they asked me to pay different amount of money for different duration of billing period than collection company. Therefore, I can verify that I am still receiving bills from XXXX company even though I stopped service over a year ago. This XXXX company gave my information to another debt collection company besides this one too. I have email from that company. Please help me figure out what is happening. Thank you so much for your time and consideration
Frequently Asked Questions
What is Complaint #4820268 about?
Complaint #4820268 was filed against Source Receivables Management LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-10-18T12:00:00-05:00.
How did Source Receivables Management LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Source Receivables Management LLC?
Yes, visit the Source Receivables Management LLC company profile at readthecomplaint.com/company/source-receivables-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.