Checking or savings account -- Managing an account -- Complaint #4817492
Complaint Overview
Complaint ID: 4817492
Company: Huntington National Bank, The
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Colorado
ZIP Code: 80910
Date Received: 2021-10-17T12:00:00-05:00
Date Sent to Company: 2021-10-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I already have one open complaint with TCF National Bank. Case number : XXXX. This bank just transitioned to Huntington National Bank. On Friday my son ( XXXX XXXX ) and I had a appointment to open a new checking account per TXXXX 's instructions for case listed above. At arrival every thing was fine, we opened the new account and signed all paperwork, then time to fund the account and we were informed that my existing account that my direct deposit is paid to had a hold on the money with no explanation why. We requested the following : The account had XXXX total, we wanted to withdraw XXXX and transfer XXXX to the new account. We wanted to leave the account with a XXXX balance for the fact that there is an ongoing complaint filed with the FDIC and CFPB. The representative then returned to the office with a lady whom didn't identify her self. She stated that they may not be able to continue doing business with me because I filed a complaint against TCF and now known as Huntington National. After a very tense conversation between my son and the the lady. They advised us that there is a hold on my old checking account so the withdrawal and transfer could not happen. They requested that we return on Saturday to do the withdrawal and transfer. Saturday we show up and end up sitting there for 45 minutes just to be told by the manager that I still connot have access to my money. It is unacceptable that they are holding all of my funds from me but have allowed the wrong people to take over XXXX. I have no pending transactions nor any reason for them to hold my money
Frequently Asked Questions
What is Complaint #4817492 about?
Complaint #4817492 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-10-17T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.