Checking or savings account -- Closing an account -- Complaint #4816559
Complaint Overview
Complaint ID: 4816559
Company: Ally Financial INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: California
ZIP Code: 92835
Date Received: 2021-10-17T12:00:00-05:00
Date Sent to Company: 2021-10-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On a letter dated XX/XX/2021, Ally bank stated it will close all of my checking and savings accounts without a reason listed. I have been a long time customer and aside from my recent change of address, there has been no changes to the usage of my accounts.
Frequently Asked Questions
What is Complaint #4816559 about?
Complaint #4816559 was filed against Ally Financial INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-10-17T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.