Debt collection -- False statements or representation -- Complaint #4813920
Complaint Overview
Complaint ID: 4813920
Company: Servatus Corporation
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Utah
ZIP Code: 84020
Date Received: 2021-10-15T12:00:00-05:00
Date Sent to Company: 2021-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The Debt Collection company reported inaccurate dates and admitted this in an initial complaint filed. The debt the collection company is attempting to collect was initially fees for a checking account with XXXX XXXX XXXX XXXX and as such is a credit union that no longer exists. The servicing credit union appears to have sent the bank fees to this agency for collection efforts, but no contract for repayment exists. In researching the debt and the company they do not have a federal bank charter and yet are attempting to recover banking fees. The company never provided a debt collection letter or provided proof that the debt collection agency has proper notices on the letter they claim to have sent. The dates initially reported by the company show a debt that was incurred ~2 years ago which is incorrect and violates accurate reporting laws. The credit union is not located within the state I reside and the address they claim to have sent a notice to is not a residence that I currently reside at.
Frequently Asked Questions
What is Complaint #4813920 about?
Complaint #4813920 was filed against Servatus Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-10-15T12:00:00-05:00.
How did Servatus Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Servatus Corporation?
Yes, visit the Servatus Corporation company profile at readthecomplaint.com/company/servatus-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.