Debt collection -- Attempts to collect debt not owed -- Complaint #4809688
Complaint Overview
Complaint ID: 4809688
Company: International Computer Systems, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Alabama
ZIP Code: 356XX
Date Received: 2021-10-14T12:00:00-05:00
Date Sent to Company: 2021-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have spoke to Both the original company and debt collections agency no less that 15 times and gotten nowhere. I had a balance with XXXX utilities. An account reported to my credit by FCS XXXX XXXX XXXX XXXX XXXX, XXXX, AR XXXX. I spoke with XXXX numerous times. During those calls they had stated to me that they had recalled and withdrawn FCS, and the account from the collection agency ( FCS ) I paid my balance to XXXX. I had zero dealing with FCS prior to this conversation about this account. FCS had reported to my credit bureau that I owed them the money. I did not. Once the account was withdrawn from them they refused to remove themselves from any involvement. Once I paid XXXX ( whom I owed the money to not FCS at that point. FCS continued to falsely report a collection that I owed them per my credit profile, when it was already paid. They then updated this same collection to read as if I paid them to a XXXX balance. They did not collect it, it was withdrawn from them yet they are still on my credit as a collection company responsible to/or have been to collect monies. I just spoke to them on the phone and they stated that " This is an attempt to collect a debt '' I have no dealings with this company. XXXX has stated multiple times that because I worked with them and not FCS that they would no longer be able to report ANYTHING to my credit and that I do not have a collection with them any longer because it was recalled. I want them to delete it off my credit bureau 's as myself and XXXX has requested. This company who also is using the name ICS Is falsely representing themselves as responsible for, money owed to, or paid to collection agency when none of that is true. The last call I had with them moments before filing this is " that they don't report to the credit agency 's, they as in FCS can't do anything because its up the credit bureaus '' which is a blatant lie because ( its reported on my credit by them ) Thank you XXXX XXXX
Frequently Asked Questions
What is Complaint #4809688 about?
Complaint #4809688 was filed against International Computer Systems, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-10-14T12:00:00-05:00.
How did International Computer Systems, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against International Computer Systems, INC.?
Yes, visit the International Computer Systems, INC. company profile at readthecomplaint.com/company/international-computer-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.