Student loan -- Dealing with your lender or servicer -- Complaint #4806215

Complaint Overview

Complaint ID: 4806215

Company: Reliant Capital Solutions, LLC

Product: Student loan

Sub-Product: Federal student loan servicing

Issue: Dealing with your lender or servicer

Sub-Issue: Trouble with how payments are being handled

State: Maryland

ZIP Code: 21133

Date Received: 2021-10-13T12:00:00-05:00

Date Sent to Company: 2021-10-13T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/XXXX I began the mortgage process. i found a home in XX/XX/XXXX and was just advised by my lender that in the XXXX XXXX reporting system there is a notation that i currently ow a student loan from XXXX. US DEPT OF ED is NOT reporting on my credit report and has NEVER made me aware of the debt. I called them and was given the number XXXX NO ANSWER but i was transferred to XXXX XXXXl ( think thats the name ) to see about the debt. The total is {$4100.00}. They offered me a 9 month rehab plan BUT that is way too late for me to complete this mortgage settlement. I asked if i could settle or pay a certain portion to bring the account out of collections and the answer was no.

Frequently Asked Questions

What is Complaint #4806215 about?

Complaint #4806215 was filed against Reliant Capital Solutions, LLC regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2021-10-13T12:00:00-05:00.

How did Reliant Capital Solutions, LLC respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.

Can I see other complaints against Reliant Capital Solutions, LLC?

Yes, visit the Reliant Capital Solutions, LLC company profile at readthecomplaint.com/company/reliant-capital-solutions-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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