Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4799031
Complaint Overview
Complaint ID: 4799031
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 33169
Date Received: 2021-10-11T12:00:00-05:00
Date Sent to Company: 2021-10-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So randomly today around XXXX i get an email from paypal they literally banned my paypal saying I can no longer do business with them, and I only used it twice to get payments, XXXX payment days ago of {$350.00}, a couple days ago {$600.00} which they reviewed for 24 hours and then it passed the review and all of a sudden, today, they email me saying im limited permanently. This is so ridiculous I didn't do XXXX at all. I use paypal for family and friends and I even have a business one. This is ridiculous I need this ban lifted, I didn't sell anything on this paypal, or even get any disputes. Only XXXX person has sent me money. I need this ban gone, its how they abruptly ban you off their platform without any sort of explanation.
Frequently Asked Questions
What is Complaint #4799031 about?
Complaint #4799031 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-10-11T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.