Credit card or prepaid card -- Problem when making payments -- Complaint #4798973

Complaint Overview

Complaint ID: 4798973

Company: Wells Fargo & Company

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Problem when making payments

Sub-Issue: Problem during payment process

State: Pennsylvania

ZIP Code: 19138

Date Received: 2021-10-11T12:00:00-05:00

Date Sent to Company: 2021-10-11T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This is XXXX XXXX, who is submitting this CFPB complaint myself and to inform you that there is no third party involve in the process. The XXXX XXXX XXXX is reporting inaccurate information on WELLS FARGO. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.

Frequently Asked Questions

What is Complaint #4798973 about?

Complaint #4798973 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2021-10-11T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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