Debt collection -- False statements or representation -- Complaint #4797687
Complaint Overview
Complaint ID: 4797687
Company: The Nguyen Law Firm, Plc
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Virginia
ZIP Code: 23456
Date Received: 2021-10-10T12:00:00-05:00
Date Sent to Company: 2021-10-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT. On XX/XX/XXXX I responded and sent MRI & CT Diagnostic and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem. On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT. As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim. I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT. On XX/XX/XXXX I responded and sent XXXX XXXX XXXX XXXX and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem. On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT. As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim. I received several statements bills from XXXX XXXX XXXX XXXX regarding account no. XXXX for a bill in the amount of {$1100.00}. According to the noticed that was sent XXXX XXXX XXXX XXXX indicated that they billed my primary insurance company XXXX. PLEASE SEE THE ATTACHMENT. On XX/XX/XXXX I responded and sent XXXX XXXX XXXX XXXX and their attorney/ collection agency NGUYEN | BALLATO a letter with an explanation of the issue, a copy of my health insurance card, as well as a verification letter from Anthem as my primary indicating that I had been insured since XX/XX/XXXX. PLEASE SEE THE ATTACHMENTS from the collection agency and Anthem. On XX/XX/XXXX, I later received a notice from the attorney/ collection agency NGUYEN | BALLATO letting me know that they had been instructed by their client XXXX XXXX XXXX XXXX to close the account, but never heard from XXXX XXXX XXXX XXXX . PLEASE SEE THE ATTACHMENT. As of today, I received another statement from dated XX/XX/XXXX for the same bill. I reached out to Anthem and was told that XXXX XXXX XXXX XXXX never filed a claim.
Frequently Asked Questions
What is Complaint #4797687 about?
Complaint #4797687 was filed against The Nguyen Law Firm, Plc regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-10-10T12:00:00-05:00.
How did The Nguyen Law Firm, Plc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Nguyen Law Firm, Plc?
Yes, visit the The Nguyen Law Firm, Plc company profile at readthecomplaint.com/company/the-nguyen-law-firm-plc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.