Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4796964
Complaint Overview
Complaint ID: 4796964
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Georgia
ZIP Code: 30296
Date Received: 2021-10-10T12:00:00-05:00
Date Sent to Company: 2021-10-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2020 I started to receive my unemployment benefits from GDOL which included several deposits for back paided week on my claim. Altogether I received XXXX on XX/XX/2020 I recieced 1 single deposit t which time my account was restricted and subsequently placed with a permanent limitation. I've contacted PayPal numerous times over the past 1, 3 months and I'm still being told that no information can be given. And that no one within PayPal entirety could uplift these restrictions so I can regain access to my full rightfully owned funds. I was a regular UI recipient not a PUA recipient. These are funds that I am lawfully & rightfully entitled to. I've done everything accordingly but PayPal is refusing to release my funds to me and I've followed their procedure thoroughly & now I'm not being given any resolution or solution to withdraw my funds and close my account. And it's been over a full calendar year since these restrictions were first implemented against myself. Please help me recover my funds in a timely manner.
Frequently Asked Questions
What is Complaint #4796964 about?
Complaint #4796964 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-10-10T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.