Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4796956

Complaint Overview

Complaint ID: 4796956

Company: Capital One Financial Corporation

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Problem with personal statement of dispute

State: Arkansas

ZIP Code: 721XX

Date Received: 2021-10-10T12:00:00-05:00

Date Sent to Company: 2021-10-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My name is XXXX XXXX I have a capitol one credit card that I am current on and my husband is an authorized user as well XXXX XXXX. I just pulled my credit report and I have found quite a few missing items or inaccuracies on my report that I would like to have. Fixed as this is hindering my credit. 1. The dates are of reporting are not consistent with each other 2. The day e the account was open is not consistent with each other 3. All 3 agencies reports for ( ok ) are missing months for reporting Per the fcra they must all be consistent o one can report differently than the other one

Frequently Asked Questions

What is Complaint #4796956 about?

Complaint #4796956 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-10-10T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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