Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4793022
Complaint Overview
Complaint ID: 4793022
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 92223
Date Received: 2021-10-08T12:00:00-05:00
Date Sent to Company: 2021-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was forced to send money {$170.00} via cash app on XX/XX/2021 for a payment of massage services. After a couple hours, I realized I sent to the wrong person and I send an email to this person but he would not respond to me. So, I contacted Cash App and they say they would investigate further. After three days, they closed my case and they said the best solution is to contact the person directly. I have not received a message back with these person so nobody including Cash App could not help me. I have all the details for the person below : XXXX XXXX and his email : XXXX Cash App account : XXXX XXXX
Frequently Asked Questions
What is Complaint #4793022 about?
Complaint #4793022 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-10-08T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.