Debt collection -- Communication tactics -- Complaint #4791018
Complaint Overview
Complaint ID: 4791018
Company: Zenith Financial Network INC
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: South Carolina
ZIP Code: 29588
Date Received: 2021-10-07T12:00:00-05:00
Date Sent to Company: 2021-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I get repeated calls from several numbers and have been trying to track who exactly is trying to collect a debt. Apparently they say the company 's name is ZFN & Associates. They say to call XXXX back on the voicemail but a XXXX is on the caller ID. Finally, this morning XX/XX/2021 at XXXX XXXX I call them back to get the name of the company, of course, they talk extremely fast and I politely asked for whoever answered the phone to spell the company name. He was EXTREMELY RUDE and hung up on me. After researching ZFN & Associates I see they are connected with XXXX XXXX XXXX XXXX XXXX. I never confirmed whether I was who they were looking for. I wanted to send them a cease communication letter because I do not want them to call my phone number or anyone associated with me EVER again over the phone. I rather this company communicate with me through the mail, but after today I do not want any communication because they are rude and I will not do business with anyone or a company that doesn't know how to properly communicate with people. I do not acknowledge whether or not the debt they are collecting is mine, or not. But they need to be shut down. It's absurd and they should have another line of business.
Frequently Asked Questions
What is Complaint #4791018 about?
Complaint #4791018 was filed against Zenith Financial Network INC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-10-07T12:00:00-05:00.
How did Zenith Financial Network INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Zenith Financial Network INC?
Yes, visit the Zenith Financial Network INC company profile at readthecomplaint.com/company/zenith-financial-network-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.