Checking or savings account -- Managing an account -- Complaint #4790037
Complaint Overview
Complaint ID: 4790037
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: District of Columbia
ZIP Code: 20009
Date Received: 2021-10-07T12:00:00-05:00
Date Sent to Company: 2021-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chime has rejected all of checks I've tried to deposit. XXXX stated it was because Chime " can not read how the checks were printed. '' I was told this will continue to happen. Why does Chime advertise free mobile check deposit after making you agree to direct deposit only to reject all my mobile deposits? How are you refusing checks that are issued a national bank like XXXX XXXX?
Frequently Asked Questions
What is Complaint #4790037 about?
Complaint #4790037 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-10-07T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.