Debt collection -- Written notification about debt -- Complaint #4788605

Complaint Overview

Complaint ID: 4788605

Company: Curo Intermediate Holdings

Product: Debt collection

Sub-Product: Payday loan debt

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: Louisiana

ZIP Code: 704XX

Date Received: 2021-10-07T12:00:00-05:00

Date Sent to Company: 2021-10-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX I have contacted ASTRA ADA RECOVERY in regards to an account in XXXX transferred and sold as a debt collection. I called to get fax number and was transferred back to the original furnisher of information SPEEDY CASH. I was sent to the survey automated system when placed on hold, I than called back to get account number and was told it was an attempt to collect a debt which is illegal to do so pursuant to 15 USC 1692b ( 2 ) ( 5 ).

Frequently Asked Questions

What is Complaint #4788605 about?

Complaint #4788605 was filed against Curo Intermediate Holdings regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-10-07T12:00:00-05:00.

How did Curo Intermediate Holdings respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Curo Intermediate Holdings?

Yes, visit the Curo Intermediate Holdings company profile at readthecomplaint.com/company/curo-intermediate-holdings to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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