Debt collection -- Attempts to collect debt not owed -- Complaint #4782885

Complaint Overview

Complaint ID: 4782885

Company: Sterling Jewelers, INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Georgia

ZIP Code: 30349

Date Received: 2021-10-05T12:00:00-05:00

Date Sent to Company: 2021-10-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My Identity was stilen while I was in prison. I have made serval attempts to correct these issues by submitting mypridon outdate along with my correct information but these companies refuse to remove this debt from my credit report. After serving years in prison I am trying to grt my life back in order amd these companies are hindering me because of my credit.

Frequently Asked Questions

What is Complaint #4782885 about?

Complaint #4782885 was filed against Sterling Jewelers, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-10-05T12:00:00-05:00.

How did Sterling Jewelers, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Sterling Jewelers, INC.?

Yes, visit the Sterling Jewelers, INC. company profile at readthecomplaint.com/company/sterling-jewelers-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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