Debt collection -- False statements or representation -- Complaint #4781526
Complaint Overview
Complaint ID: 4781526
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: California
ZIP Code: 95747
Date Received: 2021-10-05T12:00:00-05:00
Date Sent to Company: 2021-10-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX/Capital One Account # XXXX Collections Agency : XXXX XXXX XXXX XXXX XXXX Original Creditor : Capital One Bank USA NA 1. ) XXXX XXXX has perjured themselves in their last response to The CFPB. They claim they mailed a letter notifying me of the debt they allege I owed to them in XXXX, however, show no proof of such, I never recieved such, I was unaware I could dispute this debt and the only documentation they have stating they mailed me anything at all is dated XXXX, roughly ( 3 ) three years later. 2. ) XXXX XXXX made the irrefutably false, fraudulent, deceptive and misleading statement in their last response to The CFPB : " Business records provided to XX/XX/XXXX by Capital One at the time of our purchase verify that the account was opened on XX/XX/XXXX, for XXXX XXXX XXXX whose social security number ends in XXXX and that a balance of {$3500.00} was due on the account at the time of XX/XX/XXXX purchase. '' I have personally confirmed with Capital One, that the account ending in XXXX was not opened until XX/XX/XXXX, not XX/XX/XXXX as they falsely claim. In fact, Capital One has clear records which state my Capital One account beginning in XXXX which was opened XX/XX/XXXX, was closed in XX/XX/XXXX, due to my account being upgraded to a Capital One XXXX XXXX account which was then updated with a new account number ending in XXXX. None of these dates are remotely close to XXXX XXXX false and likely forged record of events as they clearly have retaliated for a period of 5 years through deceptive practices. The Capital One Account beginning in XXXX which was opened XX/XX/XXXX, was closed in XX/XX/XXXX, is in fact still listed within my credit report with an exceptional payment history, and a credit limit of {$500.00}, which does not reflect XXXX records either.
Frequently Asked Questions
What is Complaint #4781526 about?
Complaint #4781526 was filed against Capital One Financial Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-10-05T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.