Checking or savings account -- Opening an account -- Complaint #4781305
Complaint Overview
Complaint ID: 4781305
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: California
ZIP Code: XXXXX
Date Received: 2021-10-05T12:00:00-05:00
Date Sent to Company: 2021-10-05T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo fraudulently opened two new accounts - a checking and savings account on Sunday, XX/XX/2021. Accounts : XXXX and XXXX. I was alerted by a text saying my accounts had XXXX balance. I already have a business and personal checking with Wells Fargo, and a checking account with XXXX XXXX and XXXX XXXX XXXX XXXX so I did not need another account. Wells Fargo has a history of fraudulently opening accounts without permission.
Frequently Asked Questions
What is Complaint #4781305 about?
Complaint #4781305 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2021-10-05T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.