Credit card or prepaid card -- Getting a credit card -- Complaint #4774330

Complaint Overview

Complaint ID: 4774330

Company: Chime Financial INC

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: Virginia

ZIP Code: 23220

Date Received: 2021-10-02T12:00:00-05:00

Date Sent to Company: 2021-10-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Chime opened up a debit card in my name when I instead applied for a credit card only. They took my personal information and opened a debit card. They are saying on their app that I have to enroll in direct deposit to apply for a credit card, which was not stated in the original application process.

Frequently Asked Questions

What is Complaint #4774330 about?

Complaint #4774330 was filed against Chime Financial INC regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-10-02T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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