Debt collection -- Attempts to collect debt not owed -- Complaint #4768219
Complaint Overview
Complaint ID: 4768219
Company: Orion Portfolio Services, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: XXXXX
Date Received: 2021-09-30T12:00:00-05:00
Date Sent to Company: 2021-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a collection account on my credit report from XXXX that is not my debt. I contacted the local police department, made a report on XXXX, and I am providing copies of my bank statements of the address I was living at the time. I do not have a copy of a lease agreement, insurance, etc from 2019.
Frequently Asked Questions
What is Complaint #4768219 about?
Complaint #4768219 was filed against Orion Portfolio Services, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-09-30T12:00:00-05:00.
How did Orion Portfolio Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Orion Portfolio Services, LLC?
Yes, visit the Orion Portfolio Services, LLC company profile at readthecomplaint.com/company/orion-portfolio-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.